Returns & money-back promise

We want you to buy with confidence. Here's how returns work:

Changed your mind?

You have 14 days from delivery to send a DVD back in the same condition for a refund of the DVD price. You cover the return shipping.

Arrived broken, won't play, or the wrong movie?

Email us within 14 days with a photo and you'll get a full refund including shipping — no need to mail it back.

How to start a return

Email support@knightstarvideo.com with your order number and we'll take it from there.